Focused Customer Support
It's important to us that customers can get help & support quickly and efficiently when required.
To achieve this, we have an online portal that offers:
- Ticket submission per company, with screenshots that can be pasted in quickly or videos added
- A large searchable archive of past questions & answers
- Facilitation of feedback, feature requests, tutorials and videos
- A secure alternative to email in regards to GDPR compliance, with any sensitive information flagged and automatically deleted when a help request is closed
We also provide 2nd line support and consultancy.
All our software self-updates itself over the web for quick and easy large scale delivery.